Terms & Conditions
METHODS OF PAYMENT:
1. Credit Cards.
TEKNIA accepts the following credit cards;
1. Credit Cards.
TEKNIA accepts the following credit cards;
- VISA
- MASTERCARD
Credit cards may be used with our online shopping service. Our
payment gateway service (DirectOne) offers total privacy
and security for your personal and credit card details.
2. Direct Deposit.
2. Direct Deposit.
Please use the order number as reference, direct deposit the total amount of the order (including shipping costs) by using following bank account details:
- Account Name: TEKNIA
- BSB: 083059
- Account Number: 855024104
If you have any problems give as a call on (03) 99609 6006 or drop us an email info@teknia.com.au
3. Cheque / Money Order
TEKNIA will accept personal cheques or Australia Post money orders made payable to ‘TEKNIA Pty Ltd'. Purchases made by this method will only be dispatched once we have cleared the cheque or money order through our bank.
DELIVERY TIME:
3. Cheque / Money Order
TEKNIA will accept personal cheques or Australia Post money orders made payable to ‘TEKNIA Pty Ltd'. Purchases made by this method will only be dispatched once we have cleared the cheque or money order through our bank.
DELIVERY TIME:
All goods in stock will be dispatched within 48 hours of the order being placed
(except for cheque payments, see above). Deliveries take
an average of 1-5 working days but may be longer for interstate deliveries or quicker to local or capital cities.
RETURNS AND EXCHANGES:
RETURNS AND EXCHANGES:
TEKNIA will gladly refund or exchange purchased items under the following conditions:
- All goods must be returned within 14 days of receipt.
- Refunds will only be given on faulty or damaged goods.
- Refunds will be issued in the original form of payment.
- Postage and delivery costs are not refundable and an additional postage fee will be charged for all exchanges except for damaged goods.
- All goods to be exchanged must be returned as new. (i.e. unused, undamaged and in original packaging.)
- All products displayed as 'sale items' are not returnable unless faulty.
- All items purchased from TEKNIA are made pursuant to delivery arrangements. This means we are not responsible for any loss or damage attributed to Australia Post or couriers handling.
If you place an order for a product that subsequently becomes
unavailable or there is a delay in delivery TEKNIA
will contact you via email and phone within 48 hours to advise you of
the situation and the options available to you:
- Immediate refund
- Wait until the product is available
- Replace the product with a substitute product
All prices are quoted in Australian Dollars.
INTERNATIONAL SHIPPING:
INTERNATIONAL SHIPPING:
TEKNIA does NOT ship internationally at this time.
Please note that we reserve the right to correct errors in pricing and availability at any time.
